Terms of Service

Last updated: March 23, 2026

1. Acceptance of Terms

By accessing or using Reffo.ai (the “Service”), the protocol, the beacon software, or any associated APIs, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service.

2. Description of Services

Reffo is a managed commerce platform built on the Pelagora network, an open-source protocol for commerce. The Service consists of:

  • Reffo.ai Webapp — A web-based discovery layer and search interface for the Pelagora network.
  • Beacon — An open-source inventory node on the Pelagora network, developed by the Pelagora project.
  • Reffo API — Programmatic access to search, listings, and network data.
  • The Protocol — The open specification that enables interoperability between beacons.

3. User Accounts and Responsibilities

You may create an account on Reffo.ai to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account and to keep it up to date.

4. User-Generated Content and Listings

You retain ownership of all content you create and list through the Service, including item descriptions, images, and pricing information. By listing content on the Pelagora network, you grant Reffo.ai a limited, non-exclusive, royalty-free license to display, index, and make your listings discoverable through the webapp and API.

You are solely responsible for the accuracy, legality, and appropriateness of your listings and content.

5. Transactions

Reffo.ai facilitates commerce by connecting buyers and sellers. Reffo.ai is not a party to any transaction, does not provide escrow services, and makes no guarantees regarding the quality, safety, legality, or delivery of items listed on the platform.

You acknowledge that you engage in transactions at your own risk. Reffo.ai is not responsible for disputes between users.

6. Prohibited Uses

You agree to comply with our Acceptable Use Policy, which is incorporated into these Terms by reference. Violation of the Acceptable Use Policy may result in suspension or termination of your account.

7. API Usage

Access to the Reffo API is subject to rate limits and usage policies. API keys are personal and non-transferable. You may not use the API to scrape, spam, or otherwise abuse the Service. We reserve the right to revoke API access for violations.

8. Intellectual Property

The Reffo name, logo, and branding are trademarks of Reffo.ai. The protocol specification is released under a CC0 public domain dedication. The beacon software is released under an open-source license (see the respective repository for details). This webapp and its original content are the property of Reffo.ai.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. REFFO.AI DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE MAKE NO WARRANTIES REGARDING THE RELIABILITY, ACCURACY, OR COMPLETENESS OF ANY LISTINGS, USER CONTENT, OR TRANSACTIONS ON THE PLATFORM.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, REFFO.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO DAMAGES FROM TRANSACTIONS, LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

11. Indemnification

You agree to indemnify and hold harmless Reffo.ai, its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of the Service, your listings, your transactions with other users, or your violation of these Terms.

12. Termination

We may suspend or terminate your account and access to the Service at our discretion, with or without notice, for conduct that we believe violates these Terms or is harmful to other users or the Service. Upon termination, your right to use the Service ceases immediately. Any data stored on your own beacon remains yours.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law provisions.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the Service after changes constitutes acceptance of the revised Terms.

15. Contact

If you have questions about these Terms, please contact us at help@reffo.ai.